Refund Policy

At Tintkart, we strive to ensure customer satisfaction with every purchase. If you’re not completely satisfied with your order, please review our refund policy below.

Eligibility for Refunds

• Damaged or Defective Items: If you receive a product that is damaged or defective, please contact us within 7 days of delivery. Provide your order number, a description of the issue, and photographs of the damaged or defective item.
• Incorrect Items: If you receive an item that differs from what you ordered, please notify us within 7 days of delivery with your order number and a description of the discrepancy.

Refund Process

1. Initiate a Return: Contact our customer service at tintkart@gmail.com with your order details and reason for return.
2. Return Authorization: Upon approval, we will provide instructions for returning the item.
3. Return Shipment: Ship the item back to us in its original condition and packaging. Customers are responsible for return shipping costs unless the return is due to our error.
4. Inspection and Processing: Once we receive the returned item, our team will inspect it. If the return is approved, we will process your refund to the original payment method within 7-10 business days.

Non-Refundable Items

• Items returned without prior authorization.
• Products that have been used or altered.
• Clearance or final sale items.

Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

User Data Policy

At Tintkart, we value your privacy and are committed to protecting your personal information. This User Data Policy outlines how we collect, use, and safeguard your data.

How We Use Your Information

• Order Processing: To process and fulfill your orders.
• Customer Support: To respond to inquiries and provide assistance.
• Marketing Communications: To send promotional emails and updates (you can opt-out at any time).
• Website Improvement: To analyze usage patterns and improve our website’s functionality.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist in operating our website and conducting business, provided they agree to keep this information confidential.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccuracies in your data.
• Request deletion of your personal information, subject to certain legal obligations.

To exercise these rights, please contact us at tintkart@gmail.com.

Privacy Policy

This Privacy Policy explains how Tintkart collects, uses, and protects your personal information when you visit our website or make a purchase.

Information Collection

We collect personal information when you:

• Create an account on our website.
• Place an order.
• Contact us for support or inquiries.

Use of Information

Your personal information is used to:

• Process and complete your orders.
• Communicate with you regarding your orders and inquiries.
• Improve our website and services.
• Send promotional materials, if you have opted-in.

Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic and personalize content. You can choose to accept or decline cookies through your browser settings.

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated revision date.